2023-2024 marked the first time that known exploits became the primary method of intrusion into your network and systems. If you are...

There is no denying the impact AI is having in the customer journey. A recent HubSpot survey highlights how critical AI is to CX leaders...

While ChatGPT has thrust AI into the spotlight, customer experience (CX) leaders have been leveraging AI in critical parts of the...

This week we bring a new type of AI lawsuit to light. While many of you may be aware of AI lawsuits centered who owns the data and was it...